Services
If it plugs in or logs on,
it's my department.
Twenty years across desktops, servers, networks, and everything that turned up along the way. Most jobs fall into the list below. If yours doesn't, ask anyway. Figuring out unfamiliar systems is most of what this work has ever been.
Everyday support
Windows, Mac, iPhone, and iPad. Setup, troubleshooting, migrations to new machines, printers that stopped talking, and files you thought were gone.
Email & accounts
Microsoft 365, Google Workspace, or whatever you're already on. Custom domain mail, mailbox moves, spam problems, and the SPF, DKIM, and DMARC records that keep your mail out of the junk folder.
Networks & Wi-Fi
Routers, switches, access points, and dead spots. Wiring, guest networks, VPN access, and getting the far end of the house or shop back online.
Managed IT
Ongoing care for a small office: patching, monitoring, backup checks, and license renewals. The point is that you stop thinking about it.
Backups & recovery
Backups that are actually tested, not just switched on. Local and cloud, plus recovery when a drive, a laptop, or a bad click takes something with it.
Web, domains & DNS
Domain registration and transfers, DNS records, hosting handoffs, SSL, and straightforward sites for small businesses that just need to exist online.
Smart home & AV
Cameras, doorbells, thermostats, TVs, and speakers: installed, connected, and made to work together instead of separately.
Onboarding & offboarding
New hire setups from box to desk, account and license handling, and clean account closure with data preserved when someone moves on.
Consulting & projects
Office moves, upgrades, hardware decisions, and second opinions. What to buy, what to fix, and what to leave alone. You get the reasoning, not just the answer.
Not sure which one you need?
That's normal. Describe the problem in plain words and I'll tell you what's involved, and whether it's even worth paying someone to do.